Our Privacy Commitment
Steps we take to protect your information at 94bd
End-to-End Encryption
All your personal information and transactions are secured with SSL/TLS encryption. No one can intercept or read your data.
Your data is never sold
94bd never sells your personal information to third parties. Your data is used solely to improve our services.
Secure data storage
Your data is stored on internationally certified servers. Regular security audits and monitoring are carried out.
User controls
You have full control over viewing, correcting, or deleting your data. You can submit a request at any time.
Transparent Data Use
We are transparent about the purposes for which your information is being used. There are no hidden agendas.
Fast response time
We respond to all privacy-related requests within 72 hours. Your concerns matter to us.
01 Scope of Role & Policy
When you use the 94bd website and platform, you share various types of personal information with us. This privacy policy clearly explains how 94bd collects your data, why it is used, how long it is retained, and how it is kept secure. This policy applies to all 94bd services, mobile apps, and websites.
We believe privacy is not just a legal obligation — it is a way of showing respect for our users. By accessing the platform, you are considered to have accepted this privacy policy. If any changes are made, we will notify you by email or through a notification on the platform.
02 What types of information we collect
Various types of information are collected when you register and use 94bd services. This data falls into two main categories — what you provide directly and what is collected automatically.
| Data type | Example | Methods of Collection |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Information | Mobile number, email, address | Registration form |
| Financial Information | Mobile Banking/Nagad number, bank account details, transaction history | Payment processing |
| Device information | IP address, browser type, operating system | Automatically |
| Usage data | Login time, game history, betting records | Platform logs |
| Cookie Information | Session cookies, preference cookies, analytics cookies | Browser cookies |
We only collect information that is necessary. No excessive or irrelevant data is requested. If you feel any information is being requested unnecessarily, please let our support team know.
03 Purpose of data use
94bd uses your personal information only for specific, legitimate purposes. Under our privacy policy, no data will be used beyond its stated purpose. The primary purposes are:
- Account Management: Creating your profile, verifying logins, and keeping your account secure
- Payment processing: Processing deposits and withdrawals securely
- KYC & Identity Verification: Meeting legal obligations and preventing fraud
- Customer Service: Providing proper resolution to your complaints and queries
- Security monitoring: Detecting and preventing suspicious activity
- Service Improvement: Improving the user experience and developing new features
- Legal Compliance: Compliance with regulatory authority guidelines
- Relevant promotions: Sending you relevant offers and bonuses based on your preferences (you can opt out at any time)
04 Data sharing & third parties
In limited circumstances, 94bd may share your information with certain third parties — only when it is essential for service delivery or required by law. Details are provided below:
- Payment providers: Mobile Banking, Nagad, Rocket, bank and card networks — only the information necessary to complete a transaction is shared
- Identity verification providers: With licensed agencies for document verification as part of the KYC process
- Law Enforcement Agencies: As part of a court order or valid legal process
- Technology infrastructure providers: Cloud servers, databases — all under strict confidentiality agreements
- Anti-fraud services: Specific data for verifying suspicious activity
05 Cookies & Tracking Technologies
94bd uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. They help improve your experience and ensure the platform functions properly.
Types of cookies we use:
- Essential Cookies: Login sessions and security tokens — the platform cannot function without these
- Functional Cookies: Remembers your language preference and theme settings
- Analytics cookies: To understand which pages are used most — all data is fully anonymous
- Performance cookies: To monitor page load speed and identify technical issues
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.
06 Data retention period
How long your data is retained depends on the type of information and applicable legal requirements. We do not keep data longer than necessary. General guidelines:
- Account Information: For the duration of account activity and 5 years after closure (legal obligation)
- Transaction Records: Minimum 7 years (as required by financial regulatory guidelines)
- Cookie & Session Data: Up to 1 year after session ends
- Marketing Communication Records: 3 years after you withdraw your consent
- Customer service records: 3 years after last contact
07 Data protection measures
94bd uses multiple layers of security to protect your information. Both technical and organizational measures are in place:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
- Two-factor authentication (2FA): An additional layer of security when accessing your account
- Firewall & DDoS protection: Servers are protected against cyber attacks
- Regular security audits: Third-party security experts conduct regular system audits
- Access Controls: Only authorized personnel may access specific data
- Data backup: Regular backups ensure your data is never lost
That said, no data transmission over the internet is entirely risk-free. Keep your password strong and never share it with anyone. If you notice any suspicious activity on your account, contact us immediately.
08 Your Rights
You have several important rights over your personal information. 94bd fully respects these rights and aims to respond to any reasonable request within 30 days.
Right to access your data
You can find out what information we hold about you.
Right to rectification
You can update or correct any inaccurate or outdated information.
Right to erasure
You can request deletion of your data under certain circumstances.
Right to object to processing
You can object to your data being used for specific purposes.
Right to data portability
You can request a copy of your information in a standard, portable format.
Right to Opt Out of Marketing
You may opt out of promotional communications at any time.
To exercise any of these rights, email our support team. Include the information needed to verify your identity along with your request. We will respond within 30 days; in complex cases this may extend by up to 60 additional days, but you will be informed in advance.
09 Minor's Privacy
94bd strictly provides services only to individuals aged 18 and above. We never knowingly collect information from minors. Age is verified during registration and confirmed again through the KYC process.
If a minor is found to have created an account by mistake, that account is immediately closed and all associated data is permanently deleted.
10 Policy changes & updates
94bd may update this privacy policy from time to time. Changes may be driven by new service launches, legal updates, or user feedback. For any significant changes, we will:
- We will send a notification to your registered email
- We will display a clear notice on the platform
- We will notify you at least 14 days before the change takes effect
- Archived copies of previous policies will be kept for your review
Continued use of the platform after a new policy takes effect will be considered acceptance of the updated Privacy Policy.
11 International Data Transfers
As an international platform, 94bd may in some cases process your data on servers located in different countries. Such transfers only occur to countries with adequate data protection laws or where appropriate contractual safeguards are in place.
Encryption is applied to all data in transit, and the same standard of security is maintained at the destination. We make no compromises when it comes to protecting your data.
12 Contact & Complaints
For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team:
- Email: [email protected]
- General Support: [email protected]
- Response Time: Initial response within 72 hours, full resolution within 30 days
- Office Hours: Active 24/7, 7 days a week
If a matter cannot be resolved directly with us, you may file a complaint with the relevant data protection authority in your country. However, we hope any issue can be resolved between us.
General Inquiries
Most frequently asked questions about the Privacy Policy
Enjoy 94bd safely
Your privacy is protected, your data is secure. Register with confidence and get access to thousands of games and betting markets.
Core Commitments