Our Core Commitments
Responsible gaming tools at 94bd — always there when you need them
Deposit & Loss Limits
Set your own daily, weekly, and monthly deposit limits as well as a maximum loss limit. Reducing a limit takes effect immediately; increasing a limit requires a 24-hour waiting period.
Cooling-Off Period
Need a short break? Set a cooling-off period of 24 hours up to 6 weeks. Your account will be completely inaccessible for the duration.
Self-Exclusion Benefits
If you need a longer break, self-exclude for 6 months to 5 years. Once active, no promotional communications will be sent to you either.
Session Time Limit
Set a maximum duration for each gaming session in advance. When the time is up, the system will automatically alert you and log you out.
Real-Time Review
View your play history, total spend, win/loss stats, and gaming patterns at any time. Transparency is the foundation of sound decision-making.
Professional Support
If you are concerned about gaming addiction, our trained support team is available 24/7 to help. Information on national support organisations is also provided.
01 Why Responsible Gaming Matters
Online gaming and betting are a source of enjoyable entertainment for many people. However, when that enjoyment becomes uncontrolled, it can have a serious impact on family life, financial stability, and mental health. At 94bd, we believe responsible gaming is not simply a rule — it is a fundamental duty we owe to every player.
We want every experience on our platform to be positive, controlled, and enjoyable. To that end, 94bd has built a comprehensive responsible gaming framework that puts you in charge of your own limits, time, and budget.
02 Is gambling becoming a problem for you?
It is not always easy to recognise when gaming habits are becoming a problem. If you notice any of the following signs in yourself, it may be time to take action:
| Category | Warning Signs |
|---|---|
| Financial | Repeatedly betting to recover lost money; neglecting bills or debt repayments |
| Time | Spending far more time gaming than planned; missing sleep or meals |
| Relationships | Hiding your gaming from family or friends; increased arguments or growing distance |
| Emotional | Feeling restless or irritable when not playing; mood changes when unable to play |
| Control | Repeated failed attempts to stop; setting limits but being unable to stick to them |
03 Set Your Own Limits
The most effective way to game responsibly at 94bd is to set your personal limits in advance. Our platform makes it easy to configure the following limits:
- Daily deposit limit: Set a daily cap on how much you can deposit.
- Weekly Deposit Limit: Control your total deposits over a seven-day period.
- Monthly Deposit Limit: Stay within your monthly budget.
- Maximum Loss Limit: Play will stop automatically once you have lost a set amount.
- Session Time Limit: Set how long you want to play in a single session.
- Bet Amount Limit: Cap the maximum amount you place on a single bet.
Keep in mind — reducing a limit takes effect immediately, but increasing one requires a 24 to 72 hour cooling-off period. This is designed to protect you from overspending in the heat of the moment.
04 Self-Exclusion — Taking an Extended Break
How Self-Exclusion Works
Once self-exclusion is active, you will no longer be able to log in to the 94bd platform. During this period, no promotions, bonuses, or marketing emails will be sent to you. Self-exclusion cannot be reversed by you once it takes effect — your account will only be reactivated after the set period has ended.
To activate self-exclusion, go to the "Responsible Gaming" section in your account settings, or contact our support team directly.
05 Steps to Set Your Limits
Setting limits on your account is straightforward. Just follow the steps below:
Log in to your account
Log in to 94bd with your user ID and password.
Go to Profile Menu
Click on your name icon in the top right corner and select "Account Settings".
Open the "Responsible Gaming" tab
Go to the Settings page and look for the "Responsible Gaming" tab.
Set your preferred limits
Select whichever applies — deposit, loss, time, or self-exclusion — enter the amount, and save.
Confirm
Save your changes. Reduced limits take effect immediately. A confirmation will be sent to your email.
06 94bd's Responsible Gaming Commitment
Our Promise
- Access by minors (under 18) is strictly prohibited, and age verification is carried out on a regular basis.
- If signs of a gaming problem are detected, the 94bd team will proactively alert the user.
- Targeted advertising is not sent to individuals identified as susceptible to addiction.
- Accounts of self-excluded users cannot be reactivated before the exclusion period ends.
- All support resources are free and directly accessible.
- Our responsible gaming policy is audited annually by an independent third party.
94bd is more than a betting platform — we operate with the long-term wellbeing and happiness of our users at heart. Responsible gaming sits at the core of our business, because we believe healthy players build a healthier society.
07 Protection of Minors
94bd strictly serves users aged 18 and above. Age is verified at registration, and identity is confirmed through the KYC process. Additional verification may be requested at any time if there is cause for doubt.
If you have children or teenagers at home, please keep your device protected with a password lock or parental controls enabled. A few practical tips from 94bd:
- Always log out after each session.
- Never share your password with anyone.
- Keep auto-login disabled on your mobile device.
- Use SafeSurf or parental control software on your device.
08 Support Resources & Contact
You do not have to face a gaming problem alone. The 94bd support team and a range of professional organisations are always here for you. Asking for help is not a sign of weakness — it takes real courage.
Live Chat Support
Chat directly with the 94bd support team — available 7 days a week, 24 hours a day.
Email Support
Email our support team with a detailed description of your issue. You'll receive a response within 24 hours.
Professional Advice
Speak with a specialist gaming addiction counsellor. Full confidentiality is guaranteed.
09 FAQs
Play safe, play happy
Join 94bd and use our responsible gaming tools to play at your own pace, within your own budget.